Cancellation rights (Right of
withdrawal)
Conditions
in 2021
(valid from 01.01.2021)
Right of withdrawal
(A consumer is any natural person who enters into a transaction for purposes
which can be attributed mainly neither commercial nor their independent vocational
activity.)
Conditions:
You have the right to cancel within fourteen days without giving any reason
this contract. The revocation period is fourteen days from the date on which
you or a third party named by you, other than the carrier, the goods have taken
physical possession of.
To exercise your right of cancellation, you must contact us (HELG AUTOMOTIVE
GmbH, Potsdamer str.92, 10785 Berlin, Tel: +49 302 636 79 35 info@dtm-tuning.com)
by means of a clear statement (eg a consigned by post mail, fax or email) of
your decision to withdraw from this contract, inform.
You
may use the attached model withdrawal form which is however not mandatory. You
can fill out and submit the model withdrawal form or another clear statement on
our website (see example in bottom this text) . Make use of this opportunity,
so we will provide immediately (eg by e-mail) a confirmation of the receipt of
such a withdrawal.
In order to observe the revocation period it is sufficient for you to send the
message about the right of withdrawal before the withdrawal deadline (14 days).
Effects of withdrawal
If you withdraw from this contract, we have to repay all the payments that we
have received from you, including delivery costs (with the exception of the
additional costs arising from the fact that you have chosen a type of delivery
other than the low-priced type of standard delivery offered by us), immediately
at the latest within fourteen days from the date on which we have received your
notice of cancellation of this contract.
For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will not be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
Exceptions of
the Right of Withdrawal
The right of withdrawal does not apply to the following contracts,
unless the parties have otherwise agreed:
– Customer specifications, tailored to personal needs
Contracts for the supply of goods which are not prefabricated and for
their production of an individual choice or decision by you (the consumer) is
important or which are clearly tailored to your personal needs;
– Inseparable mixing
Contracts for the supply of goods when they were mixed after delivery
due to their nature inseparably with other goods;
– Media, unsealing
Contracts for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.
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The European Commission provides a platform for online dispute resolution (OS)
ready. You can find the platform:
http://ec.europa.eu/consumers/odr/
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Withdrawal
Form
(If you want to withdraw the contract, please fill out this form and
send it back to info(@)dtm-tuning.com.)
– To
HELG AUTOMOTIVE GmbH,
Potsdamer str.92,
10785 Berlin
Tel: +49 302 636 79 35
e-mail: info(@)dtm-tuning.com
Hereby I / we (***) give notice that I / we (***) withdraw from my / our
(***) concluded contract for the purchase of the following products (***) /
provision of the following services (***)
– Ordered on (*) / received on (*)
– Name of consumer
– Address of the consumer
– Signature of consumer (only in case of message on paper)
–
Date
_______________